Details of Grievance Redressal Mechanism and Access
In the event of any grievance or complaint, complainant is encouraged to approach the relevant research analyst through various channels, including written communication, oral communication, or telephonic means. Rest assured, every grievance is handled with utmost priority and resolved in a time-bound manner.
If you are dissatisfied with our services (as promised but not delivered), kindly raise your initial complaint to info@gauravsethiya.com or contact +91 982 731 0407
If the issue remains unresolved after 21 days or if you are still not satisfied with our response, you have the option to escalate your concern to SEBI through the following channels:
In the event of dissatisfaction with the response from the Compliance Officer, the complainant has the option to lodge a grievance with SEBI through the SEBI SCORES portal: https://scores.sebi.gov.in/
The centralized web-based complaints Redressal system ensures timely resolution per specified circulars.
If the resolution on the SEBI SCORES portal is still unsatisfactory, the complainant can initiate dispute resolution through the Smart ODR Portal by lodging the grievance through the portal: https://smartodr.in/